Store Policies


RETURN POLICY:

If you would like to return an item, please contact us within 7 days of receipt for a full refund of the item you have purchased. We will gladly accept all returns if contacted within the 7 day window period. If the item purchased is a sale, SAMPLE SALE, or special reorder item no refund will be permitted. The original shipping and handling charges will not be credited back to your charge card unless Karen Zambos has made a mistake in sending the wrong item, or the item is defective in some way. All return requests must be accompanied by a written explanation of the reason for return via email -- info@karenzambos.com.

SALE ITEMS:

All sale items and sample sale items are final sale. No refunds or exchanges of sale items or sample sale items are permitted.

PAYMENT METHODS:

We currently accept Visa, Mastercard and American Express.

REFUSED PACKAGES:

If a package is returned to us stamped refused there will be a 10% restocking fee applied to the credit.

PRIVACY POLICY:

It is our policy not to sell, trade, or otherwise give away to third parties the names and personal information of our clients.


Since her launch of Karen Zambos in 1999, Karen has continued to reinvent the allure of bohemian charm with new levels of ease and sophistication. The Chicago native embodies the confident, sexy, and intelligent spirit and style of her customers.

Karen Zambos relocated to Los Angeles in 1994, where she began her career in fashion as an in-house stylist and buyer at a well-known, high-end boutique. It very quickly became evident to Karen that women wanted to wear something effortless, with slip-it-on style. She began experimenting in reconstruction by gathering vintage pieces and re-working them for a more contemporary look and from this Karen Zambos was born. The line has since evolved into a diverse collection that includes everything from tailored pants and embellished tops, to maxi dresses and jumpsuits.

Over the past decade, Karen Zambos has not only become one of the hottest names originating from the L.A. fashion scene, but she also created a following of top Hollywood celebrities. Jessica Alba, Paris Hilton, Selma Blair, Giuliana Rancic, and the Kardashian sisters are just a few of her loyal clients. Karen attributes her success to believing in her work and taking everything one-step at a time. What started with just a few pieces has evolved into a collection of apparel, belts and handbags sold not only across the United States, but also internationally. 


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